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Done Deal

Technology That Elevates Banking and Insurance Operations

200+

Banks, Insurance and Financial Institutions 

20+ million

Tranactions daily

9.99%

Uptime

24/7

Centers Globally

15000+

Locations serving

Banks

Brokerage Firms

Insurance Companies

Mortgage and Loan Providers

Asset Management Firms

Regulatory Bodies

Fintechs

Specialised Leasing

Bank 24X7- The Next Generation Banking suite

Core Banking

Manages core banking functions such as accounts, deposits, and loan management.

Customer Relationship Management (CRM)

Centralises customer data and relationship management and marketing.

Retail and Corporate Banking

Supports both individual and business banking needs with distinct functionalities.

Treasury Management

Manages financial assets, investments, and liquidity for optimal use of funds.

Payments and Transfers

Processes wire transfers, mobile payments, and international remittances.

Lending and Credit

Provides tools for loan origination, credit scoring, and underwriting.

Risk Management and Compliance

Regulatory compliance and includes tools for anti-money laundering (AML) and fraud detection.

Wealth Management

Asset management, investment portfolios, and advisory services.

Digital Platform (Mobile & Internet Banking)

Online and mobile banking features for seamless customer access.

Reporting and Analytics

Real-time insights, reporting, and dashboards for better decision-making.

Document Management

Secure storage and retrieval of essential customer documents and records.

Foreign Exchange and Currency Management

Forex trading and currency management for international transactions.

Trade Finance

Facilitates letters of credit, guarantees, and other trade-related services.

Loan Recovery and Collections

Efficient loan recovery, collections, and NPA management.

ATM and POS Integration

Integrates banking systems with ATM and POS networks.

Financial Accounting and Reconciliation

Accounting, reconciliation, and audit trails.

Fee and Commission Management

Manage service fees, commissions, and charges.

Multichannel Alert System

Notifies stakholders via SMS, email, or app notifications for transaction updates.

Insurance Management

Integrates banking with insurance products, policy administration, and claims management.

Branch Management

Optimises branch operations and customer service processes.

Banking Back office Services

Account Management

Opening, maintaining, updating, and closing customer accounts.

Loan Processing & Servicing

Document verification, loan application approvals, and repayment tracking.

Credit & Debit Card Services

Issuance, renewal, cancellations, and handling lost or stolen card issues.

Mortgage Processing

Application handling, verification, and post-loan management support.

Customer Onboarding

Support: KYC checks, document verification, and onboarding processes.

InsureHub- Simplify Policies, Accelerate Claims, Drive Customer Trust.

Life Insurance

  • Partner, Product,

  • Contract Management

  • Quotations, Premiums

  • Distribution Network

  • Claim Management

  • Commission Management

Re-Insurance

  • Underwriting

  • Claim Management

  • Premium Management

  • Commission Management

Casualty and Property Insurance

  • Underwriting

  • Policy Management: Rate,

  • Quote, Quote Comparison

  • Policy Generation

  • Document Generation

  • Claim Management

Policy Management

Efficient creation, issuance, and management of policies with customisable templates for various types of insurance.

Claims Processing

Automated claims workflow for faster and more accurate processing, including claim intake, assessment, approval, and disbursement.

Customer Portal

Self-service portal for policyholders to view policies, submit claims, pay premiums, and track claim status.

Underwriting

Automated underwriting processes using AI-driven risk assessments and historical data for quicker decision-making.

Billing & Payments

Integrated billing system for invoicing, payment processing, and tracking of premium payments with multiple payment options.

Document Management

Centralised document repository for easy access, storage, and retrieval of policy documents, claims records, and customer communications.

Analytics & Reporting

Data-driven insights with customisable dashboards and reports on claims, customer satisfaction, financials, and risk.

Regulatory Compliance

In-built regulatory compliance checks, with automated updates for changing regional and global regulations.

Agent & Broker Portal

Dedicated portal for agents to manage leads, view policies, track commissions, and process claims on behalf of customers.

Risk Assessment

Tools to evaluate risk factors, generate risk profiles, and offer recommendations based on real-time and historical data.

Customer Relationship Management (CRM)

Built-in CRM to manage customer interactions, history, and engagement, enhancing customer retention.

Integration Capabilities

API support for seamless integration with third-party tools like payment gateways, CRM, ERP systems, and accounting software.

Mobile Access

Optimised mobile application or responsive portal for on-the-go policy access, claims submission, and customer support.

Fraud Detection

AI-powered fraud detection algorithms to identify and flag suspicious activities or claims for review.

Omnichannel Support

Multi-channel support via chat, email, phone, and social media to provide a unified customer experience.

Insurance Back office Services

Application Data Entry and Validation

Comprehensive Case Management

Application Review and Quality Assurance

Document Processing and Management

Inbound and Outbound Call Support

Policy Issuance and Cancellation Services

Consult with a Financial Solutions Expert

We empower our customers to stay ahead with the latest technology.

Being in good company

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