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Empowering Travel with Innovative Solutions

ZenithComC The Travel Solutions Division

ComCrowd's travel division, Zenith ComC, specialises in providing tailored technology solutions to over 50 travel and hospitality companies worldwide. Our expertise includes partnerships with leading organisations such as Orbitz International, Livn Group, Wyndham Worldwide, Travelport, Menulog, Webjet Group, Helloworld Group, and many more.

Sectors

Airlines

Hotel chains

Wholesalers & Aggregators

Online Travel Agencies & GDSs, 

Car rentals

Cruises

Rail

Airlines

  • Customised booking & inventory management systems

  • AI-driven customer support tools and mobile app development

  • Crew scheduling and passenger loyalty programme integration

Hotels

  • Property management, channel distribution & booking solutions

  • Contactless guest services and mobile app development

  • CRM & back office systems

OTAs & Consolidators

  • Custom End-to-end booking platforms with multi-supplier API integration

  • Inventory, pricing, and affiliate programme management tools

  • Scalable multi-currency and multi-language systems

GDS, Aggregators and Wholesellers

  • Real-time inventory management and rates management tools

  • Middleware and API/SDK integration for travel providers

  • Data analytics and forecasting

Tour Operators

  • B2B and B2C tour booking management and CRM solutions

  • Itinerary planning, group booking, and tour management tools

  • Integration with local providers and marketing automation tools

Cruise & Railways

  • Ticketing, reservation, and passenger service management systems

  • Dynamic pricing for cabins & berths

  • Onboard service and mobile itinerary management

  • Loyalty programme and passenger tracking solutions

  • Fleet and GPS tracking solutions

  • Online booking platform with API integrations

  • Dynamic pricing & availability tools

  • CRM for customer engagement

Travel Technology Startups

  • MVP development

  • AI-based personalisation and automation tools

  • Scalable platforms with third-party API integrations

  • Blockchain-based secure transaction solutions

Platforms & Solutions

02. 

i-Connect- The API Manager

i-Connect is a powerful single API designed to efficiently manage all your suppliers. This customisable framework seamlessly integrates with your business model, providing a single gateway to effectively manage unlimited supplier integrations. With i-Connect, you can simplify supplier management and enhance the flexibility of your travel products, ensuring a tailored approach to your customers' needs.

Booking and

Reservation

  • Online Booking Engine

  • GDS Integration

  • Channel Managers

  • Dynamic Packaging

CRM

  • CRM implementation

  • MS Dynamics, Zoho, Netsuite, TravelWorks, Salesforce, HubSpot etc.

Inventory Management

  • Shell content, offers, services, manage Rates 

  • Policy management & business rules 

  • Configure Deals, seasons allotments, markups

Mid Office

 

  • Confirm bookings with consumer & merchants

  • Amendment/cancellatio 

  • Merchants & suppliers managment

  • Issue Management

Channel Manager

  • API Manager

Agent Management

  • Agent Profiles, Markups, & Commissions

  • Levels (Agency, GSA, Branch, Subagent, Corporate)

  • Channel access (XML, White label)

  • Payments & Vouchers)

Membership Manager

  • Customisable rewards program.

  • Monitor, redeem rewards

  • Multi-Tier Membership

Tour Management Systems

  • B2C & B2B

  • Mid office

  • Back office

  • Loyaltymanager

Airline integrations

  • B2C & B2B flight booking interface

  • GDS integration

  • Amadeus, Sabre API, XML, interface

  • 3rd airline integrations

Marketing and

Promotion

  • Email & Social media marketing

  • Dynamic pricing and promotional engine

Technology Services

Custom Development

  • Bespoke software solutions

  • Web, mobile, and desktop applications.

  • Integration of AI agents for automation and advanced analytics.

Product Development

  • SaaS product design & Development .

  • Prototype development, MVP creation, and iterative improvements.

Cloud Computing

  • Migration & modernisation.

  • Public, & private infrastructure, Disaster recovery managment.

  • Cloud-native application development.

Strategy and Consulting

  • Travel Technology strategy and development, roadmap alignment to business goals.

  • Planning and digital transformation advisory.

GDS, XML, API Integration

  • Custom APIs and connectors 

  • XML, API integration for flights, hotels, car rentals, services etc.

  • Static & real-time integrations

  • Payment gateways

Cybersecurity

  • Security risk assessments and penetration testing.

  • Implementation of ISO 27001-compliant systems.

  • Infrastructure maintenance.

Quality Assurance & Testing

  • Automated and manual testing of software products.

  • Load and performance testing.

  • End-to-end testing strategy design.

Emerging Technologies

  • AI and ML solutions.

  • Blockchain development for transactions & data handling.

  • IoT system integration.

  • Robotic Process Automation (RPA) for repetitive tasks.

Business Process Outsourcing 

Global Customer Support

  • Multichannel 24/7 customer support (voice, email, chat, and social media).

  • Helpdesk & technical support.

  • Multilingual customer service

  • Supplier, Customer interfacing

Content Management

  • Itinerary preparation, Rates & Information loading,

  • Geocoding, curation for Hotels, Tours, OTA products & Web/ API contents.

  • Data entry, andprocessing.

Reservations

  • Ticketing, Sales and Reservation

  • General Enquiries

  • Claims Management,

Travel desk

  • Booking management and itinerary creation.

  • Supplier and customer reconciliation.

IT Helpdesk

  • 24/7 Technical support

  • Remote troubleshooting for hardware and software.

  • User account management.

Marketing and Sales

  • Lead generation and management.

  • Social media management and analytics.

  • Marketing campaigns and customer engagements.

Back-Office Support

  • Product processing and management.

  • Documentation and compliance management.

Insurance Process

  • Policy administration and claims processing.

  • Underwriting support.

  • Actuarial and risk analysis.

150+

Programs till date

500+

Integrations

50+

Clients

24/7

Operations

3million+

Customer serving daily

Transform your Travel solutions

We empower our customers to stay ahead with the latest technology.

Products and Platforms

B2B

B2C

Multiproduct
Air, Hotels, Tours

Dynamic Packaging

Middle office

Back office

Loyalty

API Manager

Payment gateway

Channel Manager

Inventory Manager

Agency Manager

Accounting

Being in good company

Travel Technology integrations

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